Customer Care Executive

Placing bookings on liner web portal.
Sharing booking and schedule information with shippers.
Timely coordination with shipper/CHA for documentation.
Handling revenue shipment related disputes with carrier aggressively and bringing a favorable solution.
Coordination for purchase sale invoice.
Regular updates and follow up with clients / liners /shipping lines other service providers
Regular follow up with internal departments to get updates on client issues.
Maintaining data of all clients / potential clients.
Up-to date reporting to clients with the cargo status pertaining to various shipments.
Manage an handle Branch inventories.

Careers